Our Privacy & Data Protection Policy

Welcome to 90candles.org.uk. We are committed to protecting your personal data and being transparent about our practices when you visit our online illustration shop, 90candles.org.uk. This policy outlines how we handle your information in connection with the Quentin Blake Centre 90 Candles shop and our editorial content on illustrated casino art, slot machine art history, and casino design.

What Data We Collect

We collect information to provide and improve our services, from processing your order for illustration prints to understanding interest in our editorial features. This includes data you give us directly and information gathered automatically during your visit.

Information You Provide

This is the personal data you actively share with us, primarily when making a purchase or getting in touch. It typically includes:

  • Your name, email address, and billing/shipping address for order fulfilment.
  • Payment information, which is processed directly by our secure payment partner and not stored on our servers.
  • Any correspondence you send us regarding our prints or content on casino art illustration.

Automatically Collected Information

As you browse our site, certain technical data is collected automatically. This includes:

  • Your IP address and browser type.
  • Pages you view, particularly which articles on slot machine art history or casino design you read.
  • How you arrived at our site (e.g., via a search engine or social media).

How We Use Cookies & Tracking

We use cookies and similar technologies to make our website function properly and to gain insights that help us enhance your experience on our e-commerce platform.

Essential Cookies

These are strictly necessary for core functionality. They enable features like adding illustration prints to your basket, proceeding through checkout, and maintaining your login session. These cookies cannot be disabled.

Analytical & Preference Cookies

These optional cookies help us remember your preferences (like currency) and understand how our site is used. They tell us which pages on casino design illustration are most engaging, helping us tailor our content and shop layout. You can manage these cookie preferences via your browser settings or our cookie banner.

Analytics & Site Performance

To improve our website and content, we analyse how visitors interact with our pages and shop.

Purpose of Analytics

We use services like Google Analytics to see aggregate trends, such as which articles on slot machine art history are most popular or which illustration prints receive the most views. This analysis is crucial for developing relevant editorial content and optimising our online shop for a better user experience.

Managing Analytics Preferences

You can control the use of analytics tracking. Most browsers allow you to refuse cookies. You can also use browser add-ons or Google’s own opt-out tools to prevent your data from being used by Google Analytics.

Third-Party Services & Data Sharing

We only share your data with trusted third-party service providers essential for operating our business. We never sell your personal information.

Payment & Shipping Partners

To complete your order, we must share necessary data with:

  • Stripe: Our payment processor, which handles your transaction securely in compliance with PCI standards.
  • Royal Mail or other couriers: To ship your purchased illustration prints to your UK or international address.

Embedded Content

Articles on our site about casino art illustration may include embedded content (e.g., videos, images). Such content from other websites behaves as if you visited that site, which may collect data about you. We recommend reviewing the privacy policies of these third-party sites.

Your Rights Under UK GDPR

Under United Kingdom data protection law, including the UK General Data Protection Regulation (UK GDPR), you have important rights regarding your personal data.

List of Your Rights

Your key rights include:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request erasure of your data (the “right to be forgotten”).
  • The right to object to certain types of processing.
  • The right to data portability, where applicable.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details in the “Contact Information & Queries” section below. We will respond to your request in accordance with UK GDPR timelines and requirements.

How Long We Retain Your Data

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Retention Periods

For example, order information is retained for at least 6 years to comply with UK legal obligations to HMRC for tax and audit purposes. Analytical data is typically retained in an aggregated, non-personally identifiable form.

Data Deletion

Upon expiry of the relevant retention period or upon your valid request, we will securely delete or anonymise your personal data so it can no longer be associated with you.

Contact Information & Queries

If you have any questions about this privacy policy or how we handle your data, please get in touch.

Our Contact Details

For all privacy-related requests, please contact our Data Protection contact at: [email protected]. You may also write to us at our United Kingdom postal address, which is available on our website’s contact page.

Lodging a Complaint

If you are unhappy with how we have used your data, you have the right to lodge a complaint with the UK’s independent supervisory authority, the Information Commissioner’s Office (ICO). We would, however, appreciate the chance to address your concerns first.

This policy is reviewed regularly, and we encourage you to check this page for updates to stay informed about how we protect your information.